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Windows Systems Enterprise Architect in Winston-Salem, NC at National General Insurance

Date Posted: 4/6/2019

Job Snapshot

Job Description

Primary Purpose:

This position provides the technical leadership and consulting for Windows Server, Virtualization, Infrastructure design and troubleshooting, and operating system software and hardware configuration. Provides support for system performance and problem resolution along with technical analysis and recommendations to ensure efficient and effective use of infrastructure resources.  The Architect assists in the development of infrastructure standards, configuration planning, capacity management and performance reporting, while gaining organizational commitment and leading architectural design for system implementations. 


Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Providing technical leadership and consultation on design, development and implementation of the Intel technology platform, including Microsoft, VMware, and supporting technologies in both datacenter and non-data center scenarios.
  • Engineer Windows server solutions that include integration, data storage, retention and disaster recovery planning for business critical applications and functions.
  • Perform installations, configuration changes, and maintenance of hardware, firmware, operating systems, and software.
  • Assist in monitoring Windows server environment to provide timely management reports.
  • Identify problems and shortcomings within the operational environment and develop strategic and tactical plans to address the issues identified.
  • Develop and maintain scripted and automated tools for management of the Windows physical and virtual environments.
  • Develop and maintain automated procedures and technical documentation for system implementation, auditing, and software distribution.
  • Updating and maintaining documented standards and processes within the Intel platform area, with strong focus on current and future organizational requirements.
  • Supporting operations teams as an L3 escalation point for high-priority or high-criticality situations.
  • Developing strong working relationships with vendors, internal technology teams, and business units to ensure a cohesive environment with strong oversight and knowledge.
  • Creating and reviewing operational readiness and other technical documentation as part of engineering projects.
  • Assisting with, and driving when needed, technical implementation plans for release to production operations.
  • Representing the team as a technical subject matter expert on projects, major support events, and in presentations of services and solutions to management.
  • Maintaining a good working knowledge of current infrastructure status, as well as wider industry trends and technology capabilities and feature sets.
  • Fostering operational excellence through streamlined IT processes, standardization, automation, and complexity reduction.


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • 10+ years’ experience in Information Technology in roles of increasing technical responsibility
  • 6+ years implementing and administering mission critical enterprise class Windows systems
  • Microsoft Certified Solutions Expert (MCSE: Server Infrastructure) Windows Server 2008/2012
  • Must have a thorough knowledge of the Windows concepts, Domains, Active Directory and its concepts, and the interaction between hardware, operating systems, network, data center, and application software
  • Expert knowledge of OS fundamentals and performance tuning, virtualization, LAN/WAN networking, SAN connectivity, and systems management practices
  • Strong understanding of network and Internet concepts (e.g., firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP, DNS, etc.
  • Strong working knowledge of VMware or other virtual software
  • Knowledge of managing a data center in terms of systems monitoring, capacity planning and performance tuning
  • Experience designing, integrating and managing complex infrastructure solutions including cloud solutions integration
  • Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues
  • Experience planning and developing support processes and adhering to best practices
  • Must possess effective verbal and written communication skills
  • Ability to quickly comprehend the functions and capabilities of new technologies
  • Familiarity with compliance & security standards across the enterprise IT landscape
  • Working knowledge of, and experience with enterprise class server, storage and network devices
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through
  • Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
  • Working knowledge of ITIL practices
  • Strong PowerShell Scripting abilities
  • Must perform well in high-energy, dynamic and team-oriented environments


Desired Skills:

  • Bachelor degree in Computer Science or Engineering
  • Architecture Certification (TOGAF, CITA, EACOE, Certified SOA Architect, etc.)
  • VMware Certified Professional – Data Center Virtualization (VCP6-DCV)
  • Knowledge of Cisco network and technologies, CCNA(P), CCIE, Linux and Unix
  • Expert EMC/Dell VBlock knowledge considered a strong plus
  • Strong understanding of HIPPA, PCI, SOX, and Bank regulatory compliance
  • Experience with domain consolidations/migrations and acquisition onboarding
  • Project management experience



Job Requirements


About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.