Auto Field Adjuster II - National General in Work From Home at National General Insurance

Role Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

National General is seeking an Auto Field Adjuster in the San Fernando, Van Nuys and North Hollywood area of CA. The ideal candidate will have 5+ years of previous auto estimating experience for a carrier in the field utilizing CCC.

This position is a hybrid role - while you will work from your own home, this position does require going out into the field handling MD/Auto claims.

Job Summary:
Responsible for creating a comprehensive estimate of damages for the most complex 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor and may provide direction to junior employees having mastered our processes and obtained technical expertise.

Key Responsibilities:

Exhibits mastery estimating fundamentals in order to create estimates of damages for the most complex 1st and 3rd party material damage losses of all severities

Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

Interprets regulatory compliance and fair claims practices

Builds mastered relationships with both internal and external customers

Recommends process improvements

Preferred Qualifications:
Education and Experience

Bachelor’s degree preferred or equivalent experience

3 or more years of related experience

Certificates, Licenses, Registrations

Ability to obtain and maintain adjuster licenses as required

Functional Skills

Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)

Advanced interpersonal skills

Ability to operate electronic devices including computers, cameras and cell phones

Advanced verbal and written communication skills

Advanced skills in time management, organization, and the ability to work under pressure,

Ability to adhere to project deadlines and remain flexible in a changing environment

#LISP1
#LI-SPI

Compensation

Compensation offered for this role is $24.71 - 35.88 per hour and is based on experience and qualifications.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.®

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.